Getting Started
Do I need to connect my wallet like MetaMask?
Do I need to connect my wallet like MetaMask?
Is my data secure?
Is my data secure?
How do I get started?
How do I get started?
- Sign up at app.cryptotally.xyz
- Add your wallet address(es)
- We automatically sync all transactions
- Start tagging and organizing!
Is there a free trial?
Is there a free trial?
Wallets & Blockchains
Which blockchains are supported?
Which blockchains are supported?
- Ethereum (ETH)
- Polygon (MATIC)
- Arbitrum
- BNB Chain (BSC)
Can I track multiple wallets?
Can I track multiple wallets?
- Personal + business wallets
- Multiple treasury wallets
- Hot wallet + cold storage
Can I track someone else's wallet?
Can I track someone else's wallet?
- Monitoring DAO treasuries
- Tracking grants or investments
- Following public figures
- Auditing purposes
Do you support multi-sig wallets?
Do you support multi-sig wallets?
Transactions & Pricing
What types of transactions are tracked?
What types of transactions are tracked?
- Native token transfers (ETH, MATIC, BNB)
- ERC20 token transfers
- NFT transfers
- DEX swaps (Uniswap, SushiSwap, etc.)
- Smart contract interactions
- Internal transactions
How accurate are the fiat values?
How accurate are the fiat values?
Can I edit transaction details?
Can I edit transaction details?
- Custom tags
- Notes/narration
- Attachments (invoices, receipts)
How often do transactions sync?
How often do transactions sync?
- New transactions: Real-time sync
- Historical data: Fetched immediately when you add a wallet
- Background updates: Every 15 minutes
Tags & Organization
What are tags and why should I use them?
What are tags and why should I use them?
Can I create custom tags?
Can I create custom tags?
Can I bulk tag transactions?
Can I bulk tag transactions?
- Tagging all transactions from the same wallet
- Categorizing a month’s worth of expenses
- Processing grant payments
Exports & Reports
What export formats are available?
What export formats are available?
- PDF reports
- Excel/XLSX
- QuickBooks format
- Xero format
Can I filter exports by date or wallet?
Can I filter exports by date or wallet?
- Date range
- Wallet address
- Tags
- Token type
- Transaction direction (in/out)
Is the data ready for tax software?
Is the data ready for tax software?
- Koinly
- CoinTracker
- TokenTax
- ZenLedger
- Or directly with your accountant
Privacy & Data
What data do you collect?
What data do you collect?
- Public blockchain transaction data
- Tags and notes you add
- Your email for account access
- Private keys
- Seed phrases
- Wallet signatures
- Personal financial data beyond what you choose to tag
Can I delete my data?
Can I delete my data?
- Remove individual wallets
- Delete your entire account
- Export all your data before deletion
Do you share my data?
Do you share my data?
API & Integrations
Is there an API?
Is there an API?
Can I integrate with my accounting software?
Can I integrate with my accounting software?
- QuickBooks
- Xero
- FreshBooks
Do you support webhooks?
Do you support webhooks?
- Get notified of new transactions
- Trigger workflows on wallet events
- Integrate with Zapier/Make
Pricing & Plans
How much does CryptoTally cost?
How much does CryptoTally cost?
Is there a free plan?
Is there a free plan?
- Free tier for individual users
- Pro tier for freelancers/small teams
- Enterprise tier for organizations
Do you offer discounts for DAOs or non-profits?
Do you offer discounts for DAOs or non-profits?
Technical Questions
What if a transaction is missing?
What if a transaction is missing?
- Check if the wallet address is correct
- Verify the blockchain is supported
- Wait a few minutes for sync
- Report it via feedback
Why is my balance different from my wallet?
Why is my balance different from my wallet?
- Pending transactions not yet confirmed
- NFT valuations (we show token balances, not NFT floor prices)
- Cross-chain transactions still syncing
- Unsupported tokens on that chain
Can I import historical data from other tools?
Can I import historical data from other tools?
- Koinly exports
- CoinTracker exports
- Generic CSV format
Do you support test networks?
Do you support test networks?